Skip to content
Case Study

Customer Data Platform — Customer 360

Overview

A platform that assembles customer and order data automatically into one unified view, with direct Salla integration and background processing.

Business Context

Customer and order data scattered across the store and different sales channels.

The Problem

Customer data is scattered across the store and different sales channels.

Objective

Create a unified customer view updated automatically.

My Role

  • Full system development
  • Authentication & permissions
  • Database
  • Redis
  • Salla integration
  • Deployment & production

The Solution

A platform that unifies data and provides a reliable Customer 360 for customer service and operations.

Implementation

I built the entire system, including authentication and permissions, the database, Redis, integration, and deployment.

Technology

  • Database
  • Redis
  • Salla integration
  • Authentication & permissions

Results

  • Customer 360Unified customer view
  • Automatic ingestionCustomers and orders received automatically
  • Scalable architectureStable, scalable operational architecture

Business Impact

Key result

Qualitative impact

Customer 360

Unified customer view

Live Demo

Preview Mode

Lessons & Insights

  • A unified data view is not a luxury; it is the foundation for better decisions in sales and customer service.

Have a store problem or an AI app idea?

Tell me about your current situation, and I will help you identify the best way to work on it.