Customer Data Platform — Customer 360
Overview
A platform that assembles customer and order data automatically into one unified view, with direct Salla integration and background processing.
Business Context
Customer and order data scattered across the store and different sales channels.
The Problem
Customer data is scattered across the store and different sales channels.
Objective
Create a unified customer view updated automatically.
My Role
- Full system development
- Authentication & permissions
- Database
- Redis
- Salla integration
- Deployment & production
The Solution
A platform that unifies data and provides a reliable Customer 360 for customer service and operations.
Implementation
I built the entire system, including authentication and permissions, the database, Redis, integration, and deployment.
Technology
- Database
- Redis
- Salla integration
- Authentication & permissions
Results
- Customer 360Unified customer view
- Automatic ingestionCustomers and orders received automatically
- Scalable architectureStable, scalable operational architecture
Business Impact
Key result
Qualitative impactCustomer 360
Unified customer view
Live Demo
Lessons & Insights
- A unified data view is not a luxury; it is the foundation for better decisions in sales and customer service.
Have a store problem or an AI app idea?
Tell me about your current situation, and I will help you identify the best way to work on it.
