The full resume of Mohammad Abdulrahim Babiker Othman — e-commerce operations, store management, automation, and AI solution development from analysis to operation.
Mohammad Abdulrahim Babiker Othman
E-commerce Operations & Digital Transformation Manager | Automation & AI Solutions Development
Specialized in e-commerce, digital operations, and technical transformation — combining business understanding with the ability to design and implement technical solutions from scratch to operation. With 8+ years of hands-on experience in e-commerce store management, process improvement, automation, systems integration, data analysis, and AI-powered apps and solutions. Currently leading the digital operations of a multi-branch telecom store with 1,200+ products, 4 branches, and a team of 16 — covering store operations, products, inventory, pricing, digital marketing, customer experience, and technical solutions that reduce manual work and raise operational efficiency.
5 days → under 3 minutes
Inventory matching time
150,000+ SAR monthly
Recovered sales
90%
Financing completion
120+ hours
Hours saved monthly
Areas of expertise
Salla
Store Management
Product Management
Inventory
Pricing
Orders
Analytics
Leadership
Digital Transformation
Experience
E-commerce Operations & Digital Transformation Manager
Current
Naghmu Store for Communications
May 2024 — Present
Leading the digital operations of a multi-branch telecom store combining e-commerce, operations, marketing, and technology.
Leading digital operations for a store with 1,200+ products, 4 branches, and a team of 16.
Created and managed the e-commerce store, developing its architecture and user experience.
Managing products, inventory, and pricing, keeping product data aligned with the market.
Managing installment and financing operations with providers such as Tabby, Tamara, and Qara.
Building internal systems to resolve operational issues and improve workflows.
Designing and implementing automation and system integrations using APIs, webhooks, n8n, and Zapier.
Built a product/inventory data matching system that cut matching and counting time from days to minutes.
Developed solutions improving financial settlements and reconciliation with installment providers and payment gateways.
Built AI-powered tools improving product management, content, and data analysis.
Supervising digital marketing campaigns, analyzing performance, and reporting to management.
Managing digital content, product photography, and banner/interface/template design.
Improving customer experience across call and WhatsApp channels.
Working with the Al-Manara accounting system, linking operational data with financial processes.
Built a digital product-guide platform enabling branch staff to access technical information.
Designed and documented SOPs to ensure consistent work across branches.
Managing and developing a team of 16, tracking individual and team KPIs.
Leading digital transformation projects from problem analysis and requirements to development, deployment, and operation.
E-commerce & Business Systems Developer
Freelance — multiple companies
2019 — Present
Developing and improving stores, websites, and digital solutions for various clients and projects.
Designed and developed landing pages and e-commerce stores.
Analyzed existing stores, uncovering performance and UX problems.
Developed stores and performed the necessary code and design changes.
Improved store processes, user experience, and conversion rate.
Built custom tools and solutions for specific operational needs.
Developed API-driven, automation, and systems-integration solutions.
Used AI tools to accelerate development and solution building.
General Manager of an E-commerce Store
Antiques & More Store
Mar 2021 — Aug 2021
Managed the operational and marketing sides of the e-commerce store.
Managed and developed the e-commerce store.
Managed products, content, and product photography.
Order fulfillment, follow-up, and customer communication.
Managed digital campaigns and ads.
Prepared email campaigns and marketing content.
Designed and developed websites and store-related interfaces.
Tracked customer experience and the store's daily operations.
Electronics Repair Technician
Al-Abrar Phone / Al-Mohand Techno
2014 — 2016
Computer repair and technical consulting.
Repaired computers and diagnosed faults.
Identified technical problems and proposed suitable solutions.
Advised on hardware upgrades based on usage type and business activity.
Handled various hardware and technical system issues.
Financial Accountant
Wad Nomairy Import & Export Co.
Mar 2013 — Apr 2014
Managed the company's accounting and financial operations.
Managed general accounting operations.
Entered and organized financial data and files on computer systems.
Tracked financial operations and prepared reports.
Contributed to tracking the company's financial position.
Organized accounting data and supported audit and financial follow-up.
