Customer Data Platform (Customer 360)
A unified customer data platform aggregating orders and profiles automatically, integrated directly with Salla
Fully interactive preview — try the controls inside as they are
Results & Operational Metrics
Customer data was fragmented across multiple store channels, preventing cohesive customer service and marketing
Create a single source of truth for customer history that auto-updates and supports support and sales operations
System development, authentication, database, Redis caching, Salla API integration, and production deployment
Connected platform to Salla webhooks and APIs to ingest transactions in real time with resilient background workers
Database, Redis, Salla Integration, RBAC Auth
Provided the solid data foundation required for sharper customer service interventions and informed retention decisions